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Service Delivery: Virtual Tools
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Internet-based, virtual tools provide our customers another access point to services and resources 24/7. Virtual tools promote self-service by providing customers instant access to information, which also reduces the number of calls, emails or in-person visits. As we seek to optimize customer interaction, virtual tools enable select services to always be a click away.
- Business Center: A one-stop source for help hiring, training, and retaining a strong workforce.
- Credentials Center: Helps individuals plan, locate, and pay for education, training, and other credentials to help them start, change, or advance their career.
- Competency Model Clearinghouse: Validated industry competency models and tools to build a custom model and career ladder/lattice for your industry
- Disaster Recovery Services: Quick access to a range of employment and related resources for people and businesses impacted by floods and other recent disasters.
- GetMyFuture:Offers career, training, and job search resources to young adults age 16 to 24.
- Job Search Help for Ex-Offenders: Tools and resources to help job seekers with a criminal record explore careers, get training, and find a job.
- mySkills myFuture: Helps laid-off workers and other career changers explore new careers that may use the skills and experience gained in previous jobs.
- O*NET: Tool for career exploration & job analysis. Can browse by occupation or by skill need.
- Online Work Readiness Assessment (OWRA): Web-based tool that summarizes client’s strengths, barriers, and makes recommendations on placement into work activities and work supports.
- Veteran and Military Transition Center: A one-stop website for employment, training, and financial help after military service.
- Worker ReEmployment: Employment, training, and financial assistance for laid-off workers.
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- Resource Publication Date: 2020
- Organizational Author(s): WorkforceGPS Staff
- Posted by: Robin Gwathney
- Posted in: Global